Career job information for job seekers and find good employment job
Important Messages Regarding Changes
Since we have indicated that communication involves sending a variety of important messages, it is important that when you communicate about change you know what kind of messages you wish to send, and the what you want people to take away from your communication.
Whenever you communicate to employees about change, you should be striving to convey the following position.
A) that you are personally committed to the change, and seeing it through, even if it has negative consequences.
B) that you recognize that the change negatively impacts upon some people.
C) that you are open to discussion of the feelings of employees regarding the change.
D) that you are confident that the "team" can make it through the changes.
E) that you want and need input to make the changes work.
Sometimes you won't be committed to the change, or you won't be very confident that you and your staff can pull it off, particularly when the change is imposed from above. While some may disagree, it is important that you still convey an image of strength and commitment despite your own misgivings. The change leader has a role to play, and if you have mis-givings or strong negative emotional reactions of your own it may be more effective if you underplay them. If you show anger about a change, you may legitimize the same kind of negative behaviour in your staff.
While you shouldn't hide your own negative reactions completely, it is probably wise to keep them in the background by stating them in a matter of fact way and moving on.
Communication and Change -- Who, What, When, How?
As a change leader you need to make decisions about who you must communicate with, what needs to be communicated, when you will communicate and how you will do it. We will take a look at each of these in turn.
Who?
Managers sometimes have a tendency to communicate about change on a "need to know basis". However, effective change leaders recognize that almost any change will have effects on most people in an organization, no matter how removed they are from the change.
The basic rule of thumb is that communication should take place directly between the manager and employees when employees NEED TO KNOW OR WANT TO KNOW.
Finds more jobs employment
http://work911.com
0 comments:
Post a Comment